1. Participate in Workplace Communication
  2. Work in Team Environment
  3. Practice Career Professionalism
  4. Practice Occupational Health and Safety Procedures


  1. Develop and Update Industry Knowledge
  2. Observe Workplace Hygiene Procedures
  3. Perform Computer Operations
  4. Perform Workplace and Safety Practices
  5. Provide Effective Customer Service

  1. Prepare the Dining Room/Restaurant Area for Service
  2. Welcome Guest and Take Food and Beverage Orders
  3. Promote Food and Beverage Products
  4. Provide Food and Beverage Services to Guests
  5. Provide Room Service
  6. Receive and Handle Guest Concerns